# General **URL:** https://kb.cremodels.com/c/cre-suite/cres-gen/21.md [Latest](https://kb.cremodels.com/latest.md) · [Categories](https://kb.cremodels.com/categories.md) · [Tags](https://kb.cremodels.com/tags.md) --- ## [About the General category](https://kb.cremodels.com/t/about-the-general-category/538)
**Author:** [@MaxGarbus](https://kb.cremodels.com/u/MaxGarbus)\ **Replies:** 0
--- ## [How to Cancel CRE Suite Subscription](https://kb.cremodels.com/t/how-to-cancel-cre-suite-subscription/668)
**Author:** [@AdamKelly](https://kb.cremodels.com/u/AdamKelly)\ **Replies:** 0\ **Last updated:** [March 12, 2026, 2:25pm UTC](https://kb.cremodels.com/t/how-to-cancel-cre-suite-subscription/668 "2026-03-12T14:25:06Z")
Cancelling your CRE Suite Subscription requires a 30 day notice and the completion of an online Cancellation Request form. The Cancellation Request form can be found at this address: Cancellation Request - CREModels Th… --- ## [Error on installation: System deployment or location not trusted error](https://kb.cremodels.com/t/error-on-installation-system-deployment-or-location-not-trusted-error/520)
**Author:** [@MaxGarbus](https://kb.cremodels.com/u/MaxGarbus)\ **Replies:** 0\ **Last updated:** [August 10, 2020, 7:44pm UTC](https://kb.cremodels.com/t/error-on-installation-system-deployment-or-location-not-trusted-error/520 "2020-08-10T19:44:02Z")
In certain installs the below error message may appear: “Customized functionality in this application will not work because the certificate used to sign the deployment manifest for CRE Suite Excel Add-In or its location… --- ## [Add-in Installation Error HRESULT -2146697208](https://kb.cremodels.com/t/add-in-installation-error-hresult-2146697208/553)
**Author:** [@MaxGarbus](https://kb.cremodels.com/u/MaxGarbus)\ **Replies:** 0\ **Last updated:** [January 29, 2021, 7:44pm UTC](https://kb.cremodels.com/t/add-in-installation-error-hresult-2146697208/553 "2021-01-29T19:44:45Z")
After an install attempt we received an error that pointed to a setup log file as follows: When checking the log, after scrolling to the bottom of the document you will see the text "URLDownloadToCacheFile failed wit… --- ## [CRE Suite Add In not visible after install. Error States "Not Loaded. The user selected to disable macros."](https://kb.cremodels.com/t/cre-suite-add-in-not-visible-after-install-error-states-not-loaded-the-user-selected-to-disable-macros/625)
**Author:** [@MaxGarbus](https://kb.cremodels.com/u/MaxGarbus)\ **Replies:** 0\ **Last updated:** [September 13, 2022, 4:59pm UTC](https://kb.cremodels.com/t/cre-suite-add-in-not-visible-after-install-error-states-not-loaded-the-user-selected-to-disable-macros/625 "2022-09-13T16:59:31Z")
After an install, if the add in doesn’t enable due to the error message below which states “Not Loaded. The user selected to disable macros.” If you are seeing an error message that says “UnLoaded”, then see the post her… --- ## [CRE Suite Error Message - Object reference not set to an instance of an object](https://kb.cremodels.com/t/cre-suite-error-message-object-reference-not-set-to-an-instance-of-an-object/624)
**Author:** [@MaxGarbus](https://kb.cremodels.com/u/MaxGarbus)\ **Replies:** 0\ **Last updated:** [September 8, 2022, 3:42pm UTC](https://kb.cremodels.com/t/cre-suite-error-message-object-reference-not-set-to-an-instance-of-an-object/624 "2022-09-08T15:42:12Z")
There is a pretty simple fix to the following error message “Object reference not set to an instance of an object” Log out of the Add-In Close out of all Excel windows entirely. If this error is from the Word add… --- ## [Waterfall "straight split" or "even split" after Pref](https://kb.cremodels.com/t/waterfall-straight-split-or-even-split-after-pref/524)
**Author:** [@MaxGarbus](https://kb.cremodels.com/u/MaxGarbus)\ **Replies:** 0\ **Last updated:** [August 27, 2020, 1:54pm UTC](https://kb.cremodels.com/t/waterfall-straight-split-or-even-split-after-pref/524 "2020-08-27T13:54:03Z")
When trying to accomplish an even split of TOTAL cash flows in a waterfall between the LP and GP, please follow the steps below. Currently, all of the promotes in our waterfall are IN ADDITION TO any cash flow that is e… --- ## [Commercial Development Intake Form](https://kb.cremodels.com/t/commercial-development-intake-form/556)
**Author:** [@AdamKelly](https://kb.cremodels.com/u/AdamKelly)\ **Replies:** 0\ **Last updated:** [March 19, 2021, 2:21pm UTC](https://kb.cremodels.com/t/commercial-development-intake-form/556 "2021-03-19T14:21:30Z")
Looking for a Commercial Development Underwriting? Download and fill out our Commercial Development Intake Form with your underwriting assumptions. This will allow our team to get a head start on your project and provide… --- ## [Error: The value of the property ‘type’ cannot be parsed](https://kb.cremodels.com/t/error-the-value-of-the-property-type-cannot-be-parsed/548)
**Author:** [@MaxGarbus](https://kb.cremodels.com/u/MaxGarbus)\ **Replies:** 0\ **Last updated:** [December 11, 2020, 8:23pm UTC](https://kb.cremodels.com/t/error-the-value-of-the-property-type-cannot-be-parsed/548 "2020-12-11T20:23:48Z")
The below error has shown during installation process. I found a potential fix from another site that may work Pasted the error message below. This is the link I found a possible solution from. Need to test and confirm t… --- ## [Quick Start Guide for installing the CRESuite Add-in](https://kb.cremodels.com/t/quick-start-guide-for-installing-the-cresuite-add-in/550)
**Author:** [@MaxGarbus](https://kb.cremodels.com/u/MaxGarbus)\ **Replies:** 0\ **Last updated:** [January 18, 2021, 5:04pm UTC](https://kb.cremodels.com/t/quick-start-guide-for-installing-the-cresuite-add-in/550 "2021-01-18T17:04:24Z")
Welcome to the CRE Suite! Here is our quick-start installation guide to installing the CRE Suite so you can start looking at your deals right away. This process should not take any longer than 5-10 minutes. If you have … --- ## [How to make any model compatible with the free CRE Suite Waterfall Web tool](https://kb.cremodels.com/t/how-to-make-any-model-compatible-with-the-free-cre-suite-waterfall-web-tool/549)
**Author:** [@MaxGarbus](https://kb.cremodels.com/u/MaxGarbus)\ **Replies:** 0\ **Last updated:** [December 29, 2020, 8:42pm UTC](https://kb.cremodels.com/t/how-to-make-any-model-compatible-with-the-free-cre-suite-waterfall-web-tool/549 "2020-12-29T20:42:06Z")
Below is a brief walk through to make any cash flow model compatible with the upload feature of the Private Equity Waterfall web tool. Once these instructions have been completed. Any excel template will be ready for dra… --- ## [The CRE Suite: Understanding the Commercial Development Model](https://kb.cremodels.com/t/the-cre-suite-understanding-the-commercial-development-model/542)
**Author:** [@AdamKelly](https://kb.cremodels.com/u/AdamKelly)\ **Replies:** 0\ **Last updated:** [October 1, 2020, 6:56pm UTC](https://kb.cremodels.com/t/the-cre-suite-understanding-the-commercial-development-model/542 "2020-10-01T18:56:47Z")
Purpose The purpose of this post is to provide a detailed walkthrough of the Commercial Development Model. This post will go over how to input data into the model as well as give an overview of the reports. Inputs Nea… --- ## [The CRE Suite: Understanding the Development Budget](https://kb.cremodels.com/t/the-cre-suite-understanding-the-development-budget/541)
**Author:** [@AdamKelly](https://kb.cremodels.com/u/AdamKelly)\ **Replies:** 0\ **Last updated:** [October 1, 2020, 5:03pm UTC](https://kb.cremodels.com/t/the-cre-suite-understanding-the-development-budget/541 "2020-10-01T17:03:57Z")
Purpose The purpose of this post is to explain how to use the Development Budget in CREModels development models. This post will address how to properly build out a development budget by utilizing its various features, … --- ## [The CRE Suite: Understanding the Construction Loan](https://kb.cremodels.com/t/the-cre-suite-understanding-the-construction-loan/539)
**Author:** [@AdamKelly](https://kb.cremodels.com/u/AdamKelly)\ **Replies:** 0\ **Last updated:** [September 23, 2020, 2:55pm UTC](https://kb.cremodels.com/t/the-cre-suite-understanding-the-construction-loan/539 "2020-09-23T14:55:54Z")
Purpose The purpose of this post is to outline the key functions of the Construction Loan in CREModels development models. These features should be universal across all development models unless noted otherwise. Cons… --- ## [The CRE Suite: Understanding the Control Panel](https://kb.cremodels.com/t/the-cre-suite-understanding-the-control-panel/537)
**Author:** [@AdamKelly](https://kb.cremodels.com/u/AdamKelly)\ **Replies:** 0\ **Last updated:** [September 23, 2020, 2:48pm UTC](https://kb.cremodels.com/t/the-cre-suite-understanding-the-control-panel/537 "2020-09-23T14:48:07Z")
Purpose The purpose of this post is to explain the Control Panel which can be found in nearly all models in the CRE Suite. The control panel is primarily used to navigate through the Inputs tab and to track your progres… --- ## [The CRE Suite Add In is "Unloaded" or Frequently Goes Missing](https://kb.cremodels.com/t/the-cre-suite-add-in-is-unloaded-or-frequently-goes-missing/494)
**Author:** [@MaxGarbus](https://kb.cremodels.com/u/MaxGarbus)\ **Replies:** 1\ **Last updated:** [August 5, 2019, 6:39pm UTC](https://kb.cremodels.com/t/the-cre-suite-add-in-is-unloaded-or-frequently-goes-missing/494 "2019-08-05T18:39:15Z")
In some cases it’s possible that the CRE Suite add-in can become “Unloaded” after a Microsoft Excel update and in some cases after the initial install. This issue generally pops up when The CRE Suite add-in does not sho…