# CRE Suite Error Message - Object reference not set to an instance of an object

**URL:** <https://kb.cremodels.com/t/cre-suite-error-message-object-reference-not-set-to-an-instance-of-an-object/624>\
**Category:** General\
**Tags:** cre-suite\
**Created:** [September 8, 2022, 3:42pm UTC](https://kb.cremodels.com/t/cre-suite-error-message-object-reference-not-set-to-an-instance-of-an-object/624 "2022-09-08T15:42:11Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![MaxGarbus](https://yyz1.discourse-cdn.com/flex035/user_avatar/kb.cremodels.com/maxgarbus/32/10_2.png) [@MaxGarbus](https://kb.cremodels.com/u/MaxGarbus)\
**Post date:** [September 8, 2022, 3:42pm UTC](https://kb.cremodels.com/t/cre-suite-error-message-object-reference-not-set-to-an-instance-of-an-object/624/1 "2022-09-08T15:42:12Z")

</div>

There is a pretty simple fix to the following error message

> “Object reference not set to an instance of an object”
> 
> ![image](https://canada1.discourse-cdn.com/flex035/uploads/cremodels/original/2X/8/8cffba773b734b2e13e6e689462ee81d9869b1a3.png)

1. Log out of the Add-In
2. Close out of all Excel windows entirely. If this error is from the Word add in, instead close all Word documents.
3. Restart your computer
4. Re-open Excel and Word
5. Log in